Position Overview: NYB is seeking a proactive, detail-oriented Association Coordinator to join our growing team. This role is ideal for someone who excels at balancing day-to-day administrative responsibilities with independently managing projects to completion. The Association Coordinator will support multiple nonprofit clients, working closely with our team and volunteer leaders to deliver high-quality member experiences, events, and services.
The ideal candidate is highly organized, tech-savvy, customer-service driven, and comfortable managing competing priorities in a fast-paced environment.
Key Responsibilities:
Administrative & Member Support
Provide day-to-day support to association members and volunteer leaders, including database management, responding to inquiries, and maintaining accurate records using association management software (AMS).
Support meeting scheduling, logistics, and preparation for virtual and in-person meetings (board, committee, and membership).
Draft, edit, and proofread professional correspondence, reports, and presentations.
Monitor and manage client-specific email accounts and phone lines with professionalism and efficiency.
Project Coordination
Lead assigned projects from start to finish, coordinating timelines, communicating with stakeholders, tracking progress, and ensuring timely delivery of all tasks and materials.
Collaborate with the NYB team to identify opportunities for process improvements and implement solutions that benefit clients.
Event & Professional Development Support
Support the planning and execution of professional development activities such as conferences, workshops, and webinars.
Manage event logistics, including venue and vendor coordination, ordering materials and catering, handling registration, creating attendee lists, and assembling supplies.
Provide on-site and virtual event support as needed to ensure smooth execution.
Financial & Operations Support
Assist with financial tasks such as reconciling invoices, processing payments, and tracking expenses.
Provide backup support in QuickBooks and assist in compiling financial reports.
Help maintain internal records and support general office administration functions.
Benefits: 401(k) 401(k) matching Health insurance Paid time off
Willingness to travel: 25% (Preferred) Work Location: Remote
Qualifications:
Prior experience providing administrative or association support, with strong organizational skills and the ability to manage multiple priorities and projects simultaneously.
Demonstrated ability to coordinate schedules, meetings, and detailed processes with accuracy and follow-through.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with QuickBooks and Canva is a plus.
Familiarity with association management systems (AMS) or CRM platforms; experience with mail merges and membership databases preferred.
Comfortable using Google Workspace (Gmail, Google Docs, Google Sheets) and Zoom or similar virtual meeting platforms.
High level of accuracy in data entry and document management, with strong attention to detail and proofreading skills.
Excellent written and verbal communication skills, with a customer service mindset and professional demeanor.
Experience supporting events or professional development programs, including handling logistics, registration, and on-site coordination.
Ability to work independently in a remote environment, while collaborating effectively with team members and volunteer leaders.
Familiarity with nonprofit or association operations is a plus.
Willingness and ability to lift and move boxes (up to 50 lbs) as needed for conference and event setup.
About NYB, LLC:
NYB is a small, full-service association management company based in Virginia, currently operating remotely. We specialize in helping small nonprofits do more with less by offering shared services that provide cost-effective access to administrative support, financial management, board facilitation, communications, member services, and event planning.
Through our shared services model, NYB serves as the staff and infrastructure behind mission-driven organizations. Our team partners closely with volunteer leaders to advance each organization’s goals, manage day-to-day operations, engage members, execute events, and support long-term strategy. We provide consistent, professional management so boards can focus on governance and vision.
We pride ourselves on delivering high-quality customer service that fosters connection and belonging - making members feel respected, valued, and at home within their organization. As the face of our client associations, NYB ensures every interaction leaves a strong, positive impression. We help members feel proud of their affiliation and confident that their dues are delivering real value.
NYB is an equal opportunity employer.
