Join ASCA as the Associate Director of Corporate Member Relations, a pivotal role in driving the expansion and enrichment of a corporate membership program that benefits our members who own and manage two or more ASCs. ASCA has over 30 corporate members who collectively manage over 1400 surgery centers.
You will lead our efforts to retain and expand its corporate membership roster. This role involves managing the entire lifecycle of corporate membership, from recruitment and onboard to engagement and renewal.
You will act as the primary liaison for corporate members, ensuring a seamless and enriching membership experience. Key responsibilities include strategizing and executing membership growth plans, enhancing member engagement through personalized services and digital platforms and leveraging data analytics to inform and improve member retention strategies.
While reporting directly to the Chief Financial Officer, you will collaborate extensively with the Associate Director of Independent Membership and Business Development and other departments to align membership growth strategies with ASCA's overall mission and objectives.
Drive Membership Growth: Craft and execute dynamic strategies to attract and retain corporate members, enhancing their engagement and ensuring a seamless membership experience.
Lead with Innovation: Use digital platforms, data analytics and traditional methods to deliver personalized services, improving member satisfaction and loyalty.
Collaborate for Success: Work closely with colleagues and cross-functional teams to align membership initiatives with ASCA's mission and strategic goals.
• Experience in membership services or related work, preferably within healthcare. • A dynamic, customer-centric professional with outstanding organizational and communication skills. • Proficient in digital tools and collaborative by nature, ready to lead and innovate.
About Ambulatory Surgery Center Association Foundation
The Ambulatory Surgery Center Association (ASCA) assists ambulatory surgery centers (ASCs) in delivering safe, high-quality, cost-effective patient care.
To advance ambulatory surgery, ASCA:
Develops and maintains working relationships with legislative and regulatory bodies
Works in coalition with other organizations concerned with improving access to high-quality care and reducing the costs of healthcare
Encourages private insurers and government programs to provide insurance coverage and adequate reimbursement for procedures performed in ASCs
Publishes ASC resources, including a monthly magazine, books and survey reports
Conducts educational programs on ASC issues
Informs the public about ASCs