The Professional Development Coordinator is primarily responsible for assisting in the day-to-day administration of Destinations International's organizational accreditation program known as the Destination Marketing Accreditation Program (DMAP) and Destinations International's leadership certificate program known as the Certified Destination Management Executive (CDME) program. The coordinator will also assist with other Professional Development Department programs as needed.
Manage the day-to-day administration of the Destinations Marketing Accreditation Program (DMAP):
Lead the accreditation process from application to accreditation
Manage program activities to ensure alignment with program policies and procedures
Management of annual report process
Support Senior Vice President of Professional Development with the DMAP Board
Ensure accuracy of program related material
Prepare and ensure invoice accuracy for program participants
Assist with the administration of the Certified Destination Management Executive (CDME) program and online certificate programs:
Assist with the coordination of in-person CDME courses
Assist with responding to department inquiries
Database and records management
Prepare reports and results as applicable for certification and certificate programs
Assist in marketing professional development programs to potential participants and stakeholders, highlighting the value of accreditation and certification. Engage with industry stakeholders to ensure that the professional development programs align with the evolving needs of destination organizations.
Please note this position description is not designed to cover or contain all activities, duties or responsibilities that are required of the team member for this position. Duties, responsibilities, and activities may change at any time with or without notice based upon the current environment or market conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong organizational and project management skills
Excellent written and verbal communication skills
Detail orientated with ability to manage multiple projects simultaneously
High proficiency in Microsoft Office and Adobe Acrobat
Exceptional customer service focus
Education and Experience
Higher education desired as related to role (including Associate, Bachelors and/or Masters)
2+ years of professional experience including education, accreditation and/or certification programs
A plus if prior experience includes association and/or travel and tourism
Exposure to registration software, Learning Management System (LMS) software, survey tools, and basic database management preferred
This role will require up to 25% (15-20 nights per year) travel time and may include international travel. Individuals must have a valid driver’s license, current passport and be able to travel via plane, train, or automobile.
Our Work Environment
Destinations International is a remote-first organization with a headquartered office space located in Washington D.C. Collaboration of team members includes virtual and in person meetings.
Destinations International offers a comprehensive benefits package including paid time off (PTO), sick leave, paid holidays, 401K retirement plan and health, dental, vision, life, accidental death & dismemberment (AD&D), and short-term/long-term disability insurance coverages.
Destinations International operates Monday – Friday, 8:30 am – 5:00 pm based on the time zone where the employee resides in however organization communications time in EST. On occasion work or travel will be required outside of business hours including weekends and/or evenings.
As the global trade association for official destination organizations and convention and visitor bureaus (CVBs), Destinations International protects and advances the success of destination marketing worldwide. Destinations International’s membership includes over 700 official destination organizations with more than 7,500 individuals in over 29 countries that command more than $2 billion in annual budgets. As the world's largest and most reliable resource for destination organizations we inform, connect, inspire, and educate our members with the goal to drive destination economic impact, job creation, community sustainability and quality of life through travel.
We believe that destination organizations positively impact local communities as a dynamic place to visit, live and work. As such, Destinations International, the global association for destination professionals, elevates tourism by educating, equipping, empowering, and connecting its members to better fulfill their missions and achieve positive results around the world.
Our Core Pillars
Community - We foster a strong, global community of professionals and promote the exchange of information, knowledge, and best practices.
Advocacy & Research - We educate, equip and empower our members to advocate on behalf of their destination organizations and their destination communities.
Professional Development - We are the definitive resource for professional development
within the destination marketing and management industry.
Destinations Tools - We offer a suite of products built on best practices, insights
We are the world's largest and most reliable resource for destination organizations.
DI educates, equips, and empowers our members to grow the success of their destinations and to excel professionally. Membership grants access to a wealth of important industry resources, access to educational opportunities and exclusive benefits.