To provide administrative and project support to the Education Department in delivering high quality continuing medical education through the production of educational courses and conferences. The Education Coordinator will support managers in all projects they lead, with independence on some tasks.
Basic Functions and Responsibilities:
Administrative support for all aspects of abstract and session coordination, including online abstract and speaker portal event support
Main support for NASS Event Management System (eShow)
Courses/Meetings & Department Support
Responsible for Meeting abstract and session management, Final Program development, compilation, and editing lead.
Organize and prepare attendee and staff materials as needed for educational activities.
Staff Annual Meetings and other programs as assigned.
Section/Committee Department Support
Responsible for committee support including documenting and distributing meeting minutes for CME committee and Annual Meeting Program committees
Managing all committee/section rosters, disclosures, and appointments
Lead disclosure management and administration; edit and follow-up with non-compliant submitters; work closely with Ethics for disclosure updates and trainings.
Provide disclosure reports for activities and individuals as requested.
Responsible for database management, including but not limited to CRM database, committees, faculty, meeting database, and survey results
CME/CEU Department Support
Responsible for administration of CME/CEU certificates and history
Work with managers to coordinate evaluation production process. Build surveys, reports and certificates; provide and edit reports for all activities.
Online Content Coordination
Work closely with web development team to schedule monthly podcasts
Ask the Expert video coordination
Learning Management System administrative support
ACCME Department Support
ACCME support, including assisting with file management for accreditation status by keeping accurate, up-to-date records of activities in accordance with ACCME guidelines; manage end-of-year mini-accreditation and attendance records in ACCME’s PARS system.
Assist with DC, PT, etc. credentialing
General Department Management & Support
Contact for general questions (CME, abstracts, meetings, etc.) and firstname.lastname@example.org.
Develop and accurately maintain historical/statistical database and generate reports as requested.
Adhere to program production activity calendars to include correspondence and production deadlines.
Maintain a working knowledge of all NASS service areas and provides peer support/back-up as needed.
Create, proof, and email correspondence, reports, etc. as directed by managers. Determine variable information to include in multiple form letters to program faculty and suppliers.
Create and continually update SOPs (Standard Operating Procedures).
Minimum Education/Experience Requirements:
A bachelor’s degree or related experience is required.
Two years related experience with problem-solving responsibilities or combination of relevant experience and education.
Computer literacy is essential (proficiency with Microsoft Office Suites); heavy computer usage.
Highly developed oral, written, and interpersonal communications skills required.
Strong sense of commitment and the ability to handle multiple projects with overlapping and simultaneous deadlines efficiently and effectively.
Creativity, resourcefulness, and problem-solving skills are a must.
Ability to stay organized and organize others’ files and workflow processes.
Analytical and organizational skills required.
Experience with CRM database and abstract management programs a plus.
Travel 1-3 times per year required, occasional evening committee calls.
The North American Spine Society (NASS) is the premier multidisciplinary medical organization representing more than 7,000 members in 67 countries. NASS is dedicated to fostering the delivery of the highest quality, evidence-based and value-based, ethical spine care by promoting education, research, and advocacy.