Association Management - Manage business aspects of assigned association clients, serving as their manager for board governance, membership, and committees; fulfilling the goals and tactics defined in the annual plan.
Manage annual association planning and budgeting in conjunction with the boards of directors
Manage new board member onboarding programs
Understand marketplace and trends to keep the association relevant to current and potential members
Manage committees in achieving annual goals
Track year to date monthly budgeting and communicate with boards
Membership Relations - Develop relationships with boards and members to be a resource for the organization and represent the mission in the marketplace.
Establish rapport and build trust with Boards through regular meetings and communications
Onboard and communicate with new members
Assist with new member application programs
Supervise membership requests
Assist with dues collection as necessary
Event Management - Manage the details of event planning to create meaningful conferences or meetings for the membership.
Manage logistics for meetings, including registration, speakers, badges and meeting materials
Supervise meeting site selection, hotel contracting, food & beverage and AV services
Maintain association meeting RFPs for contracting purposes
Manage selection of association giveaways
Prepare and organize materials for meeting brochures, PowerPoint presentations and conference materials
Manage program approval process for continuing education programming
Supervise distribution of member CE instructions and certificates
Membership Communications - Create programs to communicate with members to generate positive relationships and secure retention.
Manage member communication including newsletters, e-blasts
Oversee website content to ensure postings are relevant and timely
Create networking engagement between members to provide value
Association Staff Management – Create collaborative environment amongst staff within associations and with greater Celtic staff to provide high quality service to association clients
Manage resource allocation in conjunction with director
Manage intern program – revise job description
Contribute to overall departmental optimization and growth
Contributes to the effective functioning of the department and the agency.
Displays professional work standards and attitude
Represents the company in a positive, professional manner during client interaction.
Meet expectations of department profitability
Follows company policies
Knowledge and Skills
· At least 6 years of experience in association management position
· Degree in association management, business communications or marketing
· Strong organizational, verbal and communication skills
· Conceptual thinker and problem solver
· Experience in meeting registration, associations management or customer relationship management software systems