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Coordinator, Member Success
The Coordinator, Member Relations is responsible for daily support in all areas of administrative services for the membership program, including customer service, database administration, membership marketing, and events.  ESSENTIAL FUNCTIONS: Customer Service (approximately 50% of effort): Serve as the main point of contact for members’ inquiries. Perform time-sensitive customer service duties such as correspondence, online troubleshooting, membership verification, fulfilling AFA material requests, and responding to general inquiries. Provide customer service for the Air Force Magazine, including handling claims, invoices, and database processing for subscriptions. Assist with Daily Report e
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