National Association of College and University Attorneys
Location: Washington, D.C.
Type: Full Time
4 Year Degree
The National Association of College and University Attorneys (NACUA) is seeking an energetic, innovative, and results-oriented Membership & Member Services Assistant. The role works closely with the Director of Membership and Marketing to manage all aspects of the Association's membership program and assists in other member-related projects and services in collaboration with other team members. NACUA is a hybrid work environment, with staff expected to be in-office at our DC headquarters on Wednesday and Thursdays.
Send resume and cover letter (BOTH REQUIRED, and incomplete applications will not be considered) to: Director of Membership and Marketing by email to firstname.lastname@example.org. NO PHONE CALLS.
Works with Director of Membership and Marketing in the following areas:
Perform routine updates on all membership forms
Prepare weekly & monthly membership reports
Handle and respond to inquiries from members and non-members
Conduct new member outreach via routine welcome messages
Prepare lists for members and staff as requested
Membership Data & Records
Maintain database integrity by performing regular checks and validation
Maintain all membership records in a timely and accurate manner, including adding and deleting member representatives to and from membership in the Association’s membership database, in accordance with membership policies and procedures
Organize and update members records on a regular basis
Maintain records of contact persons and addresses for all membership categories
Membership Dues Billing
Assist with processing annual and interim membership dues billing—e.g., calculating dues amounts, generating initial and follow-up dues invoices of all membership categories, reviewing dues invoices to check for accuracy, preparing dues update reports, and preparing address change sheets and any enclosures
Collect and issue follow-up reminders to collect affirmation statements from all members annually
Issue monthly membership dues reports to the Director of Membership and Marketing and Director of Finance and Operations
Process dues payments and maintain payment records
Provide support with Committee activities
Provide support with Affinity Group activities
Maintain membership collateral inventory and order supplies as needed
Provide support with data collection, entry, and review for member and presenter information related to in-person and virtual programming
Prepare and send logistics communications for all online programs (online courses, webinars, and briefings)
Perform monthly reviews of learning management system content and ensure prices are set according to the governance schedule
Provide secondary support to prepare materials, slide decks, and session packets for in-person programs as requested
Provide support with other data entry as requested
Assist with sponsorship campaigns, including responding to inquiries and maintain contact lists of current and potential sponsors
Assist with sponsor logistics, including invoicing, event preparation, payment processing, and sponsor relations
Works with relevant staff in the following areas:
Provide primary back-up phone coverage for the Office Assistant on an as needed basis
Other duties as assigned
Bachelor’s degree preferred
Excellent telephone and written communication skills for direct contact with association leaders, members, and staff
Familiarity with office computer systems, especially word processing software, databases, and spreadsheets
Exceptional proofreading skills
Organizational skills for multiple tasks
Ability to carry out tasks/assignments with minimal supervision
Meticulous attention to record-keeping and generation of data and reports
Ability to follow-up on tasks independently
The National Association of College and University Attorneys (NACUA) fully complies with the Americans with Disabilities Act (ADA) and will make reasonable accommodations to enable individuals with disabilities to perform the essential job functions.
We are an equal opportunity, at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
About National Association of College and University Attorneys
The Association's mission is to advance the effective practice of higher education attorneys for the benefit of the colleges and universities they serve. It has an equally important role to play in the continuing legal education of university counsel.