ASAE helps associations, and the professionals who lead, manage, and work in them, transform society through the power of collaboration. We are looking for someone to join our team as a Program Manager for the Learning Team. Candidates must be able to work in a diverse, inclusive, and collaborative environment where colleagues are engaged, respect and support each other, hold themselves accountable, and celebrate their work.
This position reports to Vice President, Learning to manage the scope of work and development for various programs for ASAE Learning. You are an education or program development professional with strong project management and logistical skills and
Responsible for planning and managing development processes for ASAE learning programs. Work with other ASAE staff teams and departments to coordinate program, meeting, and event logistics as appropriate. When assigned (in person or online), manage logistics, content and all functions related to the programs and events.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work collaboratively with the Vice President, Learning and Director, Learning Experiences in the creation and implementation of programs
Act as Learning liaison for CEO Symposium and Exceptional Boards programming
Work with presenters and subject matter experts to develop handouts and supplemental materials around defined learning outcomes
Manage program development for assigned new programs
Manage the development and distribution of necessary meeting materials
Manage the implementation of educational activity evaluations and other outcomes measurement requirements and assist in the collection and reporting of educational outcomes data to applicable teams
Interface with appropriate ASAE councils and committees in the development and implementation of programs in area of responsibility
Manage the implementation of necessary and applicable technologies associated with project management of programs in area of responsibility
Interface with the Meetings Department for logistical and registration needs
Strong logistics, project management, and technical and organizational skills are essential.
Instructional design and/or program management skills.
Advanced computer skills are essential including proficiency in MS word, Excel, Outlook, Power Point, association database management software. Flexible to learn new programs.
Knowledge of ASAE’s software and/or willingness to learn each system. Those include: Aptify, ASAE’s membership database, eshow (ASAE’s registration, expo floor and speaker management), Solver (budget management), and experience mapping systems.
Familiarity with learning management systems is beneficial.
Project and budget management
The ability to serve as lead project manager for an overall program or event.
Ability to approach challenges in a solutions-oriented manner.
Works well under pressure and maintains professional relationships with colleagues.
Strong customer service orientation
Desire and passion to learn and understand how the association, hospitality and travel industries operate.
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment.
Physical Demands This position has no physical demands required.
Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Travel Position may require up to 5-10% of business travel annually to attend meetings and events as directed by the supervisor.
Required Education and Experience Associates degree and or Bachelor’s degree required. Directly applicable experience may be accepted in lieu of a degree.
Previous association management experience highly desirable.
Effective listening, communication (verbal and written), customer service skills a must.
Strong project management skills, strategic thinker with the ability to oversee multiple simultaneous projects and to meet deadlines in a fast-paced environment.
Solid organizational skills and analytical ability with special attention to detail, follow-up and accuracy.
Ability to work on a team or independently.
Able to track and report on progress on a weekly basis.
Ability to work productively and collaboratively with a wide range of personalities including displaying good judgment when making time sensitive decisions.
Establish and adhere to deadlines and be flexible as project work can frequently change.
Be a strong communicator and be able to give and follow instructions with minimal guidance.
Display good judgment when making difficult decisions.
Our organizational members are trade associations and individual membership societies that represent almost every sector of the economy and countless professions. Our 42,000 individual members—association professionals and industry partners—lead, manage, and work in or partner with organizations in more than a dozen association management disciplines, from executive management to finance to technology. Together, they represent 7,300 organizations and create a vibrant community that makes the world smarter, safer, and better every day.
With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge, and future-oriented research for the association and nonprofit profession and provides resources, education, ideas, and advocacy to enhance the power and performance of the association and nonprofit community.
ASAE Business Services, Inc. (ABSI), ASAE’s wholly-owned subsidiary, provides business solutions to the association community that help associations grow and prosper, save time and money, and simplify the business of running an association.