Member Services Asst. (Part-Time, Remote, Virginia)
Virginia Chiropractic Assn (dba Unified VCA, UVCA)
Location: Central Virginia
Type: Part Time
Salary: Hourly rate $19-23
Administrative, Clerical, Support
Customer Service and Support
Hourly rate based on experience and demonstrated success. Opportunities for some paid holiday and vacation leave. Eligibility to participate in association's group health insurance plan. (Association contributions to premiums available for full-time).
Telecommuting is allowed.
Internal Number: MSA121922
The Unified Virginia Chiropractic Association (Unified VCA) is seeking a reliable, conscientious, ethical, organized, detail-oriented individual to provide 20 hours of administrative and member servicing assistance per week. Additional hours may be required during busy times; for example, when preparing for Spring and Fall conventions.
Job involves a variety of admin, customer service and database tasks. Tasks will be shared with an existing P-T employee working primarily on alternate days. Responsibilities include but are not limited to:
handle or triage member questions,
process new memberships and membership renewals,
process meeting registrations,
run membership and meeting reports from database,
call members for updated credit card information,
provide staff support to leadership committees,
assist in development of marketing, communications, social media,
help with meeting planning and preparation,
help develop and maintain FAQs for staff,
assist in development/acquisition of web site content,
assist with registration and on-site staffing at 2-3 seminars/conventions in VA per year,
other duties as assigned.
Proficiency in Microsoft Office Suite, strong experience working in the association environment and with association management systems and databases required. Zoom, OneDrive, Adobe InDesign, PhotoShop, website management, social media and/or seminar coordination experience helpful but not mandatory. Familiarity with Chiropractic a plus but not required. Although the position is part-time, it requires a high level of commitment and reliability, attention to detail and accuracy; interpersonal, verbal, and written communications skills; a passion for customer service and helping others; ability to work independently and remotely with clear productivity; and dependability.
About Virginia Chiropractic Assn (dba Unified VCA, UVCA)
The UVCA's mission is to help doctors of chiropractic in Virginia deliver exceptional care so that individuals can discover the safety and efficacy of chiropractic care. Towards this goal we provide a wide range of tools, resources, educational programs, advocacy efforts, PR initiatives, and other benefits. We have 700 members representing about half of the licensed DCs in the state. Main office is in central Virginia, right outside of Charlottesville, but all employees work remotely.