Career Center

POSITION PURPOSE

The Research Analyst works as part of CASE’s data and analytics team, supporting AMAtlas – CASE’s global resource for educational advancement-related metrics, benchmarks and analytics. The Research Analyst supports the work of the global AMAtlas team, focusing on administering surveys; cleaning and analyzing data; and developing data visualizations and reports. The research analyst provides support for CASE members, volunteers, and partners engaged in research initiatives. Some conference travel required.   The Research Analyst will work closely with colleagues in CASE’s global offices in Washington D.C., London, Mexico City, and Singapore. Position can be situated in any CASE global office or in Perth, Australia.  
 
 ESSENTIAL FUNCTIONS

The core functions of this position include but are not limited to the following:

Program/Project Management

• Programs and administers surveys using various survey and research applications. 

• Cleans and verifies survey data and assembles tables, charts, and infographics.

• Helps to prepare presentations and data reports and drafts text for reports, whitepapers and other research publications.

• Collaborates with communications and marketing staff to engage CASE members in online communities, responding to queries, sharing resources, and initiating discussions.

• Provides support to CASE members participating in surveys and with other inquires related to AMAtlas products/services.

• Presentations of research findings at CASE and sector conferences.

Professional and Organizational Knowledge

• The position requires that the incumbent quickly develop a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.
• The position requires a deep understanding and respect for the organization’s systems and workflow.

Image Responsibilities

· In keeping with the CASE Values Statement, ensures that CASE is well represented by exercising a high degree of professionalism, accuracy, and ethics, in all activities, services, and products.

POSITION REQUIREMENTS

Education and Experience:

Bachelor’s degree or equivalent in statistics, data science, computer science, information technology, library science, social science, economics, business administration, or related discipline preferred. At least three (3) to five (5) years of experience in a research or project management position with experience in survey management, data analysis, report writing, is preferred as well as experience working in a professional environment with a focus on member/customer service. An interest in and an understanding of educational advancement across the regions in which CASE works.

Skills and Abilities:
·  A demonstrated interest in advancing education to transform lives and society.
·  A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
·  An understanding of and interest in engaging with a broad range of cultures and countries
·  Experience in administration of online surveys, data cleaning and analysis, and reporting.

· Must have strong technical proficiency with Microsoft Office applications, specifically Outlook, Word, Excel, and PowerPoint.
· Familiarity with use of R for data analysis/visualizations preferred. 
· Must have strong project management and detail-orientation skills that provide the ability to manage multiple projects, priorities, and deadlines.
· Strong critical thinking skills with the ability to conduct online research and assess and summarize complex information for a variety of different target audiences.
· Experience conducting secondary research using databases and online tools.
· Ability to develop work plans and manage multiple tasks and projects simultaneously, according to budget, deadlines, and the demands of collaboration.
· Ability to work as a team player in a rapid response research environment, by assisting with idea formulation, research scoping, project planning, research design, and member customer response.
· A pro-active and can-do attitude, even when working under pressure and with all levels of staff.
· Participation in delivery, planning, and member engagement for a variety of CASE activities within the regional office where the position is based, in coordination with the Executive Director of the region.