Details
Posted: 06-May-22
Location: Oak Brook, IL
Type: Full Time
Required Education: 2 Year Degree
Categories:
Customer Service and Support
Salary Details:
What we offer:
Ability to establish a personal core work schedule with start time between 7:00 am and 9:00 am. Overtime often required and compensated for during peak periods of annual dues renewal (June – first week July).
Paid time off and holiday pay.
A convenient office location adjacent to the Oak Brook Center Mall, with covered parking and easy access to expressways.
Note: Currently in-offices hours for staff are two days a week (Tuesday, Wednesday) and as required for training and meetings. This position is eligible for telecommuting up to three days a week once fully trained.
Zonta International is an Equal Opportunity Employer. An official job description will be provided to candidates prior to an interview. This position requires a background check as part of the final consideration process. Visit ww.zonta.org to learn more about our organization.
If you are interested in gaining experience in a position where your work makes a difference and you have the opportunity to meet people from around the world, we would love to hear from you. To express interest, please submit a cover letter and resume to: jobs@zonta.org.
Additional Information:
Telecommuting is allowed.
Would you enjoy providing service for a mission-based, non-profit organization where your work will make a difference?
Zonta International seeks a permanent Membership and Donor Database Coordinator
who shares our passion for making the world a better place for women and girls.
Who you are:
You like problem solving, have an eye for detail and enjoy that every workday is not the same. You hold professional experiences working with data entry, customer support and member/donor services.
What you will focus on:
You will work in collaboration with internal colleagues to support the membership and donor records and provide customer support. Core duties:
- Hold responsibility for assigned global regions maintaining database records and digital files ensuring accuracy and data integrity.
- Provide customer service support for inquiries, investigating questions and responding to member needs.
- Support daily financial reporting working with batches and balances.
- Assist with monthly membership reports and other database reports as needed.
- Support the ‘member only’ section of Zonta.org and the mobile application.
- Provide cross-over support to the Zonta Foundation for Women providing data entry, managing emails, maintain records and files, and administrative support for donor recognition fulfillment.
- Assist with coordination and delivery of department webinars and training sessions.
What you will bring:
- A readiness to work in an international organization.
- A collaborative spirit and respect for diverse cultures, nationalities, and perspectives.
- Professional knowledge acquired through completion of an associate degree or higher, or commensurate job experience. Work in a non-profit or membership organization is a plus.
- Demonstrated database skills, experience with iMIS and Raisers Edge desirable.
- Excellent administrative and organizational skills with proven attention to detail with proficiency in written and verbal communications.
- Competency in Microsoft Office Suite (Teams, Outlook, Word, Excel, and PowerPoint).
- Ability to maintain a high-level of confidentiality.
- Ability to meet physical requirements of office work including lifting up to 25 lbs, operating office equipment, filing, etc.
- Knowledge of a second language is a plus.