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Overview  The Certification Coordinator provides certification administrative services, input and support to the Certification Board of Infection Control and Epidemiology, Inc. (CBIC).  This role provides high-level customer support and serves as the primary contact for all phone calls, email inquiries, and general correspondence from certificate holders and candidates. The successful candidate will demonstrate eagerness to support the certification team and will require knowledge of CBIC’s policies and procedures. The successful candidate will need the ability to quickly learn and master a complex system of inter-related policies and procedures, and to draw accurate conclusions based on this information as well as information provided by candidates, certific