The AIA is committed to the continual evolution of our culture to one where our diverse team members have a strong sense of belonging, are valued, engaged, find purpose in their work, and have opportunity to thrive and contribute to their fullest potential.
The Director, Employee Engagement is a professional position in the Human Resources department reporting to the Senior Vice President (SVP), Human Resources and Belonging. The Director is responsible to champion, manage, and influence programs and practices in pursuit of this cultural vision. This role will create, direct, and implement strategies to include diversity, equity, inclusion, engagement, corporate social responsibility as well as other initiatives aligned to AIA’s People Plan, staff values, and the overall mission and vision of the organization.
The Director will leverage employee engagement strategies to build on AIA’s success in creating an environment where employees are willing and excited to lend their discretionary capacity to enhance the culture of the organization toward a positive and rewarding experience. For both belonging and engagement, the Director is responsible for creating, facilitating, and implementing comprehensive strategies into operational and actionable objectives and developing accompanying performance metrics into all business and people processes.
Belonging, Diversity and Inclusion
Develop and execute strategy (including tactics and practices) toward cultivating a culture of belonging and engagement.
Serve as a key member of our HR leadership team to ensure that belonging, diversity and inclusion strategy is closely aligned with our business and people strategies.
Toward integration of HR programs, indoctrinate our belonging, diversity and inclusion initiatives into our employee experience programs such as onboarding, training, rewards and recognition, benefits, performance management, etc.
Facilitate Belonging Community of Practice (BCoP) meetings, advising and managing this community in line with its charter and guiding principles.
Collaborate with internal and external partners on design, implementation and facilitation of belonging, diversity, and inclusion training and discussions. This includes working with the Director of Learning and Staff Communications to create an annual education plan to support belonging, diversity, and inclusion initiatives.
Propose, prepare, and implement belonging, diversity, and inclusion awareness events and celebrations; create and manage a centralized calendar of cultural and special celebrations.
Create and deliver awareness materials, including toolkits and job aids for leaders.
Create a measurement strategy and scorecard methodology to show progress and effectiveness of belonging, diversity, inclusion, and engagement programs and initiatives.
Create and implement approach to engage senior leadership and managing director team members in our belonging, diversity, and inclusion strategy.
Design and implement strategies that foster and consolidate AIA’s culture building initiatives that help translate organizational values into everyday behavior.
Revise current engagement program (aka Hamsterdam) to increase participation and overall efficacy of this initiative.
Lead the annual engagement survey initiative (Gallup Q12), pulse surveys, and other feedback generation tactics to inform our overall staff engagement strategy.
Manage the Peer Excellence and Collaborative Impact Award processes. Recommend and execute other staff recognition tactics as appropriate.
Create a one to three year plan with specific initiatives and tactics related to becoming an employer of choice. Audit processes and programs to provide feedback on effectiveness and opportunities for improvement in pursuit of the employer of choice vision.
Serve as consultant to team leaders on approaches to building engagement at the team and department level.
Corporate Social Responsibility (CSR)
Develop a corporate social responsibility program.
Work with employees and external resources to create opportunities to support our community.
Ensure that rewards/benefits associated with CSR are relevant and effective in this effort.
Formal learning of the belonging, diversity, and inclusion body of knowledge and best practices.
Demonstrated success in previously designing, leading, and measuring belonging, diversity, inclusion, and engagement initiatives.
Ability to create strategies weaving belonging, diversity, and inclusion processes and practices into existing organizational initiatives and culture.
Collaborative relationship building and strong influencing skills across all organizational levels.
Strong organizational development and talent management skill set (i.e., group process, organizational design, team dynamics, leadership development, coaching, etc.).
Excellent public speaking ability. Strong written and presentation skills.
Excellent executive presentation skills, ability to communicate complex ideas clearly and concisely as required.
Strong leadership courage, willing and able to respectfully question and/or challenge others to think through problems, improvement opportunities, solutions, and plans.
Skilled in building excitement and influencing behaviors at all levels which support creating a more inclusive work environment.
Demonstrated political and operational ability.
Special Skill/Experience Desired
Experience managing an organization’s Corporate Social Responsibility (CSR) program
Experience managing and facilitating the Employer of Choice evaluation process
Certified Association Executive (CAE) designation or experience working in non-profit/association environments
Bachelor’s degree, preferably in human resources, business, or related field. Master’s degree preferred with a minimum of 7 years of professional work experience, with the majority of experience in leading and implementing belonging, diversity, inclusion, engagement, and corporate social responsibility strategies and programs.
The AIA, in existence for more than 150 years, works to advance the value of architects and architecture and increase the living standards of people by improving their built environments. The AIA, with a membership of over 90,000, is the largest voice of the architectural community.
*Educating the public to strengthen the value of architects and the overall role of the profession in the building industry. *Using our influence in legislative and regulatory concerns that affect and potentially govern the professional lives of architects. *Researching new job markets and new career specializations to ensure architects can meet society's needs now, and in the future. *Expanding the architectural knowledge base as changes in the profession occur. *Offering a network for support and information exchange with colleagues and industry professionals across the country and the globe.