At the Conference of State Bank Supervisors, we vibe as “One CSBS” and are dedicated to developing a diverse, inclusive, and equitable culture of belonging. We appreciate our employees as they bring various backgrounds and experiences as well as model collaboration, teamwork, respect, and trust which generates conversation, deeper insights and innovative solutions that serves our members, employees and communities.
CSBS is proud to be a certified Great Place to Work®. This distinction is awarded to companies who strive towards building and sustaining a high-trust, high-performance culture which drives better business performance.
The Vice President of Strategy and Transformation will serve as a critical leader and integrator across CSBS and will oversee and facilitate strategy development and execution efforts enterprise wide. With a deep understanding of organizational change management, this new and highly visible role will partner closely with leaders in all CSBS Business Units to effectively execute the priorities in the strategic plan.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.
Partner with Strategic Engagement to develop and implement CSBS’s strategic plan to include defining roles and priorities and activating and executing strategies.
Partner with senior leadership to manage the organizational strategy and to operationalize CSBS’s strategic plan to include the Objectives, Goals, Strategies and Measures (OGSMs).
Assist the CEO and other executives to focus on high priority operational matters.
Enhance, advance, communicate and drive CSBS’s overall strategy and translate the OGSMs through people.
Create shared organization wide dashboards and metrics and establish methods on how, to whom and how often they should be shared.
Manage strategic goal setting including shared goals, organizational and business unit specific Key Performance Indicators (KPIs).
Ensure proper alignment and cascade of OGSMs.
Continuously drive operational improvement. Evaluate the existing standards, including operations, people, processes, performance metrics, and establish new or refine current standards to create a best-in class, high-growth, member-centric operational environment.
Spot, diagnose, and work with leaders to develop solutions to obstacles to working as a system.
Facilitate effective planning, execution, and decision-making in circumstances that may result in major implications or significant changes to CSBS strategic plan.
Drive continuous learning around what gets in the way of and what enables enterprise collaboration.
Blend people and operations together to enable linkage of employee goals to business priorities.
Participate and lend support to various internal cultural initiatives, as needed.
Represent CSBS and speak at various meetings and events.
Lead projects / initiatives through to implementation.
Education and Experience
Bachelor's Degree, preferably in Business Administration, Organizational Development, Industrial-Organizational Psychology, or equivalent discipline.
MBA or Master’s Degree in Organizational Development, Industrial-Organizational Psychology, or applicable field is a plus.
Ten years’ experience gained through increasingly responsible positions within Strategic Planning or Human Resources; a minimum of 5 years of experience managing and developing a high performing team.
Ten years’ experience in organization change management, transformation and/or strategy implementation
Working knowledge of Prosci.
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
Current PMP certification or desire and ability to obtain PMP certification a plus.
Knowledge, Skills, and Abilities
Communication: Clearly and effectively transfers information; expresses ideas to CSBS colleagues, teams or stakeholders in oral and written form.
Cross-Cultural Agility: Ability to successfully work with people of different cultures, backgrounds and experiences.
Leadership Skills: Leads, inspires, motivates, develops and directs others. A collaborative leader who acts as a coach and mentor.
Prioritization: Self- directs one’s own activities and work through goal setting, time management, planning, etc.
Proactivity: Anticipates and prevents future problems, takes charge to bring about change, and take initiative within role.
Problem Solving: Identifies problems, develops, and evaluates options, and implements solutions.
Project Management Skills: Plans, organizes, and manages resources for the successful implementation of a project/initiative. Experience leading large, enterprise-wide project management initiatives
Relationship Management: Maintains positive and productive working relationships with our members and with fellow CSBS colleagues.
Resource Allocation: Ensures effective, efficient, and sustainable use of CSBS’s financial resources, inventory, human capital, material, and information technology.
Teamwork: Promotes and facilitates coordination and collaboration with fellow CSBS colleagues.
Strategic thinking: Success and future oriented mindset. Imaginative, opportunistic, conceptual, and systemic approach.
Due to the nature of CSBS’s business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies (“Confidential Supervisory Information”). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.
Values Instilled Behaviors for Excellence (VIBEs)
Member/ Customer Service
Capability to build and value relationships
Ability to prioritize work
Advocate and advance member's goals
Ability to give credit to others
Have a “pitch in” attitude
Learn from successes and setbacks
Listen and learn from others
Speaks the truth even when uncomfortable
Ability to honor the expertise of others
Recognizes the contributions of others
Ability to consult and communicate effectively
Desires to make others successful
Ability to preserve through adversity
Willingness to experiment and take risks
Plans and is a forward-thinking individual
Core Leadership Competencies
Achievement Oriented Thinking
Focuses on prioritization – what must your team really accomplish and by when
Achieves goals of strategic plan
Be clear about decision authority
Leads and enables change by demonstrating engagement, enthusiasm, advocacy and support for the change which includes being a first adopter
Participates throughout the lifecycle of the change
Builds a sponsor coalition to drive change success
Communicates directly with employees and facilitates open discussions about the change
Understands and manages resistance to ensure adoption
Emotional Intelligence (Self-Awareness)
Manages own emotions productively to stay in role
Handles emotionally charged situations productively and with empathy
Asks for and openly accepts feedback; looks for opportunities to grow
Conducts conversations courageously - hitting difficult issues head-on with an eye on maintaining relationships
Office work environment. A hybrid classification refers to a position that can be performed from either our CSBS Headquarters or partially remote. The frequency in which an employee visits CSBS Headquarters is contingent upon business needs and the discretion of an employees’ direct Manager.
All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.
To apply, please visit our career page at: https://www.csbs.org/careers
About the Conference of State Bank Supervisors:
The Conference of State Bank Supervisors (CSBS) is the nationwide organization of banking regulators from all 50 states, the District of Columbia, Guam, Puerto Rico, and the U.S. Virgin Islands.
State regulators supervise approximately 5,400 state-chartered financial institutions with more than $4.2 trillion in combined assets. Further, most state banking departments oversee mortgage providers and many other financial services providers, such as money services businesses (MSBs), payday lenders, check cashers, and finance companies. State regulators oversee 17,121 mortgage companies, 116,991 individual mortgage loan originators (MLOs), and more than 105,000 additional non-depository financial services providers across the nation.
The vision of CSBS is to be the recognized leader in advancing the quality and effectiveness of regulation and supervision of state banking and financial services. The mission of CSBS is to support the leadership role of state banking supervisors in advancing the state banking system and state financial regulation, benefiting the public by ensuring safety and soundness, promoting economic growth and c...onsumer protection, and fostering innovative state regulation and supervision of the financial services industry.
CSBS works to:
- Optimize the authority of individual states to determine the activities of their supervised financial entities;
- Enhance the professionalism of state regulatory agencies and their personnel;
- Represent the interests of the system of state financial supervision to federal and state legislative bodies and regulatory agencies; and
- Ensure that all banks continue to have the choice and flexibility of the state charter in the new era of financial modernization.
Background and History:
CSBS is a non-profit organization headquartered in Washington, D.C. It was organized in 1902 as the National Association of Supervisors of State Banks. In 1971, the name of the organization was changed to the Conference of State Bank Supervisors to better reflect the ongoing nature of CSBS activities. For more than 100 years, CSBS has been uniquely positioned as the only national organization dedicated to protecting and advancing the nation’s dual-banking system.