The American Institute of Architects, located in downtown Washington, DC with 200+ employees is recruiting for a Specialist, Sustainability & Resilience Communications & Support. The AIA is the professional membership organization for architects and have over 95,000 members. We encourage a culture of values-based, inclusive, respectful, collaboration and open communication.
This is an entry-level professional position on the Knowledge & Practice team reporting to the Director, Sustainability Knowledge & Engagement with dotted line reporting to the Sr. Director, Resilience, Adaptation & Disaster Assistance. In this support role, the Specialist will coordinate logistics of the AIA Safety Assessment Program training and provide communications and administrative support for the Sustainability and Resilience department. This role will work closely with internal staff and volunteer leaders on email and web-based products/services covering different areas of design excellence.
Works closely with internal staff and volunteer leadership to build and distribute sustainability and resilience emails and newsletters.
With sustainability and resilience program managers and volunteer member committees, creates and execute marketing and communication plan(s) for events, award programs, and resources.
Responsible for discussion forum moderation and content management on assigned member engagement systems, website pages, and social media platforms.
Provide exceptional customer services to attendees, instructors, and AIA component staff.
Perform other duties as assigned and needed.
Coordinate in-person and online AIA Safety Assessment Program trainings with internal staff, AIA components, instructors, and partner organizations, including updates and timely distribution of education materials, invoicing, and documentation.
Assist with contract fulfillment, scheduling calls, updating distribution lists, research and maintaining records of services provided.
Perform other duties as assigned and needed.
AIA members and volunteer groups
AIA component staff
Current and potential partners/sponsors
AIA National staff including Advocacy & Relationships; Brand and Engagement; Knowledge & Practice; and Product Strategy.
Skill in providing collaborative project support to a team, including prioritizing duties, retrieving information, tracking projects, and maintaining schedules.
Ability to work independently when necessary; strong attention to detail and ability to manage multiple tasks proficiently.
Demonstrated ability to apply critical thinking to identify and resolve problems. Sound judgment and commitment to excellence.
Demonstrated customer service orientation and oral/written communication skills. Strong diplomacy skills.
Work well & interact with variety of clientele e.g., volunteer leadership, members, and staff.
Proficient in data entry including speed and accuracy.
Preferred: proficient with email marketing systems.
Preferred: member engagement systems such as Higher Logic.
Preferred: web-based research and information dissemination applications, content management systems, and association management systems.
Preferred: educational knowledge capture and delivery processes, including virtual media, social networking, and other applicable communication tools.
BA or BS degree in communications, business, marketing, English, or related field and 2-3 years of responsible communications & project management experience or equivalent combination of education and experience. Some association experience as staff or volunteer is preferred. Potential to travel to AIA annual and department conferences.
Supervisory Requirements: None
Internal Number: AIASR01-2021
About The American Institute of Architects
The AIA, in existence for more than 150 years, works to advance the value of architects and architecture and increase the living standards of people by improving their built environments. The AIA, with a membership of over 90,000, is the largest voice of the architectural community.
*Educating the public to strengthen the value of architects and the overall role of the profession in the building industry. *Using our influence in legislative and regulatory concerns that affect and potentially govern the professional lives of architects. *Researching new job markets and new career specializations to ensure architects can meet society's needs now, and in the future. *Expanding the architectural knowledge base as changes in the profession occur. *Offering a network for support and information exchange with colleagues and industry professionals across the country and the globe.