The International Society for the Advancement of Cytometry (ISAC) is seeking an LMS Administrator/Instructional Designer to join its team in Arlington, VA.

The ISAC Learning Management System (LMS) Administrator/Instructional Designer is responsible for maintaining the ISAC learning portal, LMS operations and end-user experience. The LMS Administrator serves as the primary administrator for education product set-up and LMS customization and functionality. This position also coordinates with internal and external partners to spearhead product roll-out, custom catalogs, education resources, legacy and new program development and the ISAC Education Customer Support program. This role is also responsible for contributing to the development, implementation, and support of ISAC’s eLearning programs and online education content. 

Responsibilities:

• Support the ISAC LMS implementation process
• Administer the ISAC Learning Management System and all its related web sites
• Provide customer support, trouble shooting and technical issue resolution  
• Manage user access and role-based user permissions
• Create and update LMS courses and content, track courses within the LMS and provide reports
• Work with volunteers, users, marketing, membership and all constituents to implement education programs and resources administered by the LMS
• Obtain learner and constituent feedback, collect, organize, and analyze learner feedback and make updates to courses and LMS
• Assure that all content published is accurate and high quality
• Develop and maintain standard operating procedures and best practices and ensure compliance with LMS and training course standards and policies
• Provide appropriate LMS training for the organization based on role and system access
• Spearhead cross-platform testing of new program releases and upgrades