Association & Conference Group is hiring a full-time Chapter Relations Manager to join our growing team. This role wears many hats and is about details, deadlines and organization. The Chapter Relations Manager will work on a team lead by an Account Executive managing committees, events, assisting with communications, and responding to inquiries for 2-3 clients. Committee management includes creating agendas, sending meeting invites, taking minutes and following-up on the work of each committee. Meetings include virtual programs, in-person events attracting 50-200 attendees; board meetings; networking events; galas; golf outings; holiday parties; etc. The successful candidate must be able to work in a team environment, be proactive, resourceful, and able to juggle multiple tasks and priorities. We are looking for an energetic individual who has a passion for working with volunteers and can thrive in an entrepreneurial environment.
Specifically, the Chapter Relations Manager:
Directs activities between ACG and chapters
Facilitates the flow of information between the ACG management team and chapters.
Assists chapters with planning and execution of events, including education, membership development, communications and brand awareness, and sponsorship management.
Directs and manages all chapter committees
Tasks performed by the Chapter Relations Manager include:
Annual Conference Activities
Oversee and organize all chapter-related activities at conference
Assist in other areas as directed
Serve as liaison to selected committees: advise chair, attend meetings, prepare minutes, assist with action items and keeping committees on point.
Create all events in registration system
Create event planner
Participate in event launch meeting
Respond to all inquiries
Provide weekly registration counts
Work with caterers, venue, etc. in advance of meeting
Produce name badges
Manage on-site registration
Customer Service activities
Incoming calls, voicemail, email responses
maintain all chapter files, update annually
attend all staff & director meetings
provide input on Staff-To-Do-List & Agendas
Build and maintain relationships with chapter leaders by establishing regular contact.
Assist chapters in their activities, including communications, education, and membership recruitment and retention.
1-3 years of experience in the events or association industry
Ability to prioritize and juggle multiple projects and tasks
Exemplary written and verbal communication skills
Strong attention to detail and organizational proficiency
Ability to learn and adapt to new technology solutions
Demonstrate good meeting planning skills
Must be able to function as part of a team in a shared services environment
Capable of setting priorities when multiple demands are present
Strong knowledge of MS Office, Google Drive, Dropbox
Ability to work independently from virtual location
Interested candidates should submit resume, link to your LinkedIn profile and a cover letter that specifies salary requirements to email@example.com. Only candidates submitting all of this information will be considered.
PLEASE NOTE: Association & Conference Group (ACG) is a virtual company which means no more commuting! ACG employees provide the environment (home office) while ACG provides the technology needed to be successful. Candidates must be located in the Philadelphia, PA metro area.
About Association & Conference Group
Association & Conference Group specializes in providing full-service association management to member-based professional and trade organizations.