This position is a key member of the leadership team responsible for developing and leading the overall strategic direction of the AHIMA accreditation and certification programs, providing direction for the development and interpretation of international standards, and increasing AHIMA’s market share, profitability and customer satisfaction. Directs and manages all operational, regulatory and program delivery activities associated with accreditation and certification programs. Ensure AHIMA compliance with federal and state regulatory and contractual requirements, and program deeming maintenance for Accrediting Organizations. Success in this role initially requires development of new accreditation and certification services and once established requires active workflow, workload, and staff management with focus on productivity, accuracy and efficiency.
Develops and executes both short- and long-term plans for the Accreditation and Certification product lines to expand and/or focus the portfolio of products for long-term growth and sustainability.
Oversees, develops and manages all components of test development, deployment and administration, consistent with widely-accepted best practices while ensuring compliance.
Responsible for leading efforts to create an international accreditation process. This includes incorporating new approaches and technology advances to ensure the relevance of our product and improve the value to the customer.
Responsible for leading efforts to create new international certifications.
Actively participate in organizational business analysis and strategy development
Provides oversight and direction in the periodic update of all domestic and international standards, the creation of new international standards, and the use of external and internal committees and councils that contribute to the creation and maintenance of international standards.
Collaborates to ensure a consistent and appropriate flow of information and support relative to national accreditation agencies and Ministries of Health.
Oversee AHIMA compliance with appropriate state/national/other regulations. Keep abreast of regulatory and policy changes that impact healthcare organizations.
Oversee and manage NCCA accreditation of selected credentials.
Provides oversight and technical knowledge for all accreditation and certification programs, including the development of position papers and reports.
Ensure quality client service and serve as a subject matter expert providing guidance on contract requirements.
Establish and continuously improve operational policies, procedures, analytic tools, logs, and reports.
Collaborate with Committees and work groups to support timely complaint management, accreditation and certification decisions.
Provide leadership and direction to a high performing operations team to drive productivity, information sharing and client service excellence that aligns with AHIMA’s overall business objectives; provide hiring, onboarding, training, coaching, leadership, performance reviews, and employee development. Direct development of individual and team goals; develop action plans and monitor progress toward approved goals. Identify goal shortfalls and develop corresponding strategies to remedy.
Oversees volunteer activities, including training on operational activities in accordance with the policies and procedures governing the program to ensure effective performance.
Develop and manage annual budget; monitor expenses vs. budget; meet productivity performance expectations.
Bachelor’s Degree required; Graduate or advanced degree in a health-related area preferred
At least 10 years’ experience in a senior healthcare leadership role with demonstrated experience in strategic planning, organizational structure and leading a team larger than 10 people and at different skill levels.
Minimum of 5 years clinical experience in a large healthcare organization, demonstrating and understanding of the continuum of healthcare and contemporary models of quality improvement.
Five or more years of demonstrated expertise in the development and interpretation of national and/or international health care quality standards and performance measures preferred.
Knowledge of healthcare technology trends, opportunities and risks with experience integrating technology to advance operations and improve patient safety and quality.
Effective time management; ability to multitask on projects with differing timelines.
Excellent interpersonal, teamwork and collaboration skills; proven skills as an effective team player who can build credibility and confidence within and outside the company; executive presence.
Pro-active problem solver with strong decision-making capabilities.
Client-service oriented; calm under pressure.
Demonstrates considerable judgment in analyzing problems, developing recommendations, and pursuing action.
About American Health Information Management Association
AHIMA is the premier association of health information management (HIM) professionals. AHIMA represents more than 103,000 health information professionals. AHIMA is committed to advancing the HIM profession in an increasingly electronic and global environment through leadership in advocacy, education, certification, and lifelong learning. AHIMA is recognized as the premier source of “HIM knowledge,” the respected authority for rigorous professional certification, and one of the industry’s most active and influential advocates in Congress.American Health Information Management Association is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status.