Customer Service and Support, Marketing, Project Management/Program Development
4 Year Degree
The National Volunteer Fire Council (NVFC) is the premier nonprofit association serving the volunteer fire, emergency, and rescue services. Today, the NVFC serves as the voice of over one million volunteer firefighters and EMS personnel on Capitol Hill and provides valuable training, programs, and other resources.
The NVFC seeks a full-time Program Coordinator. This position is located in our national office located in Greenbelt, Maryland and will assist in coordinating program activities including the development of program tools and resources, drafting outreach and marketing materials, compiling reports, conducting research, responding to inquiries, coordinating with vendors and partners, scheduling and coordinating meetings, and other duties as assigned.
Attention to detail with excellent writing and verbal communications skills are a must along with an ability to work well in a small staff, team-oriented environment. The ideal candidate will demonstrate initiative, a desire to grow and learn, possess great organizational skills, and take ownership over their assigned project areas. Fire service experience is a plus. Bachelor's degree; two to four years related experience and/or training; or equivalent combination of education and experience required. Salary is commensurate with experience.
The NVFC provides competitive pay, an excellent benefits package, a great work atmosphere, and room for personal growth and learning. Send cover letter and resume to: Sarah Lee at email@example.com. No calls please. Relocation fees are not provided.
Develops program tools and resources such as toolkits, guides, presentations, and more.
Drafts outreach and promotional material and contributes content for web sites, newsletters, social and industry media
Coordinates program activities including developing schedules, forms, and other necessary materials for programs and other initiatives.
Conducts research, gathers information, and coordinates with subject matter experts as needed to develop sound recommendations
Coordinates with vendors and partners on various projects and initiatives
Works with Chief of Communications to disseminate information about the NVFC programs/resources to the industry and identifies and coordinates outreach to target audiences.
Compiles regular reports on program activities
Coordinates and schedules various meetings related to program activities
Provides some administrative support such as answering phones, taking meeting minutes
May represent the organization at speaking engagements, tradeshows and meetings
Assist with other projects and activities as necessary
Other duties as assigned
Highly organized with the ability to learn quickly, prioritize and manage multiple projects with high attention to detail
Energetic, forward-thinking and creative individual with high ethical standards and professional image
Ability to work well under pressure, determine priorities, and produce results
Ability to work as part of a team and to work independently, a self-initiator, versatile, and motivated
Proficiency in Microsoft Office, including Excel, Word, Outlook, PowerPoint and other productivity tools
Excellent customer service-ethic and responsiveness
Excellent oral and verbal communication skills and able to present information persuasively and concisely to different audiences
Understanding of an association/nonprofit environment, strategic planning, market research, marketing and communication, product development, and decision-making skills
Demonstrated success in planning and coordinating events and training
Demonstrated willingness to embrace change and adapt strategies as needed
Ability to understand importance of the position for the success of NVFC
Strong desire to continue to learn and develop new and exciting content
Must demonstrate accuracy and seek to improve/promote quality in the organization while exhibiting objectivity and openness to others’ views
Bachelor's degree; two to four years related experience and/or training; or equivalent combination of education and experience required.
About National Volunteer Fire Council
The National Volunteer Fire Council (NVFC) is the premier nonprofit association serving the volunteer fire, emergency, and rescue services. Today, the NVFC serves as the voice of over one million volunteer firefighters and EMS personnel on Capitol Hill and provides valuable training, community support, and other resources.