Administrative, Clerical, Support, Customer Service and Support, Membership
4 Year Degree
This individual will be responsible for providing administrative support for the Chief Executive Officer and other general society/office administration. This individual will report directly to the CEO and Chief Membership Officer.
Other duties that the CEO may assign during the duration of the employment will include working on projects with other members of staff, including other Directors and the CEO.
Provide executive level administrative support to the CEO including scheduling appointments, provide maintenance of calendar, travel arrangements, etc.
Support communications with the SGO Board of Directors, including meeting preparation, documentation of official actions and required follow up;
Address and redirect, as appropriate, questions and needs from key members and volunteers for the CEO;
Coordinate and document internal staff meetings;
Process all routine correspondence related to the society;
Provide primary coverage for SGO and FWC phones, serves phone system administrator;
Maintain and monitor SGO and FWC email accounts;
Provide member service through customer assistance and order fulfillment, processes product orders, updates database, and coordinates shipments when necessary;
Provide administrative support including scheduling, filing, research, and data entry;
Provides administrative support for office administration, including filing, invoice processing, keeping administrative documents up to date;
Maintain inventory of office supplies and place orders as requested for supplies and other materials;
Develop a working knowledge of all IT systems – member database; sgo.org; phone system, etc., in order to assist staff and those calling in with questions/concerns;
Maintain society correspondence and other files and records; and
Perform other work as assigned related to the management of the society.
Minimum of 3-5 years administrative experience
Ability to adhere to deadlines, communicate effectively across the society, take initiative to successfully complete projects with limited guidance.
Excellent writing skills and project management skills are a must.
Successful candidate should have strong working knowledge of Microsoft Office, association management databases, as well as excellent interpersonal and customer service skills are required.