Communications/Editorial, Information Technology and Web
4 Year Degree
The National Communication Association (NCA) seeks a dynamic and collaborative individual to help develop and execute an expanded digital communications strategy designed to promote the scholarly discipline of Communication. NCA serves the scholars, teachers, and practitioners who are its members by enabling and supporting their professional interests in research and teaching. Dedicated to fostering and promoting free and ethical communication, NCA promotes the widespread appreciation of the importance of communication in public and private life, the application of competent communication to improve the quality of human life and relationships, and the use of knowledge about communication to solve human problems. NCA supports inclusiveness and diversity among our faculties, within our membership, in the workplace, and in the classroom; NCA supports and promotes policies that fairly encourage this diversity and inclusion. NCA’s national office has a staff of 12. It was designated by the NonProfit Times as one of the Best Nonprofits to Work For in the nation in 2015.
Reporting Structure: The Digital Strategies Manager reports to the Director of External Affairs and Publications.
Manage organizational website
Ensure structural and organizational integrity of the website
Build continuity of association’s digital presence
Maintain and update content on website
Apply emerging web technology and functionality to website as necessary
Assure that web-based information is properly archived
Provide recommendations and support for all association departments that use the website
Create, edit, and maintain AMS webpages used for member transactions
Manage relationship with website design vendor
Manage NCA’s Social Media Strategy from a technology and dissemination perspective:
Create, implement, and track effective online strategies to reach and inform NCA’s internal and external audiences
Build continuity of association’s social media presence
Stay up-to-date on emerging trends and identify and implement creative use of variety of social media outlets
Train staff on social media procedures and best practices
Manage email strategy from a technology and dissemination perspective:
Identify and implement new technologies for e-newsletter dissemination
Serve as production editor, laying out and disseminating each newsletter; optimize and track distribution
Create and maintain email templates for e-newsletters, announcements, and a variety of other association email communications
Manage relationship with email marketing vendor
Train staff on email procedures and best practices
Act as Listserv administrator and share management of daily CRTNET listservs
Define and track digital (social media, website, e-newsletters, media coverage) analytics and create periodic reports that can inform and guide NCA’s programmatic priorities and the organization’s communication strategies and tactics
Create and/or edit graphics and videos for digital use
Respond to a variety of relevant requests for assistance from NCA members
Foster and model civil discourse and open and ethical communication
Manage other responsibilities as assigned by the Director of External Affairs and Publications
Please submit a cover letter and resume to Wendy Fernando, Director of External Affairs and Publications, at firstname.lastname@example.org. Review of applications will begin immediately and continue until someone has been hired.
NCA is an equal opportunity employer. NCA offers benefits to same-sex and different-sex domestic partners.
BA or advanced degree in a related field
Extensive experience with content management systems
Experience with association management systems
Experience with email marketing platforms
Strong facility with HTML and CSS
Experience with Adobe Creative Cloud suite of applications
Familiarity with Google Analytics other analytics tools and report production
Listserv management experience
Knowledge of social media, website, and email marketing best practices
General knowledge of IT practices
Knowledge of national and international regulations regarding websites and email marketing
Experience with live streaming (from technical and equipment perspective)
Excellent interpersonal and organizational skills
Additional Salary Information: Salary is competitive and commensurate with experience. NCA offers excellent benefits, including medical, dental, vision, and retirement benefits, and is located in the heart of Dupont Circle.
About National Communication Association
The National Communication Association advances communication as the discipline that studies all forms, modes, media and consequences of communication through humanistic, social scientific and aesthetic inquiry.
NCA serves the scholars, teachers, and practitioners who are its members by enabling and supporting their professional interests in research and teaching. Dedicated to fostering and promoting free and ethical communication, the NCA promotes the widespread appreciation of the importance of communication in public and private life, the application of competent communication to improve the quality of human life and relationships, and the use of knowledge about communication to solve human problems.