Position Title: Coordinator, Membership and Chapter Relations
Reports to: Manager of Membership and Chapter Relations
This position will provide administrative and project support in the areas of Membership and Chapter Relations and works as an important part of the Marketing, Membership and Engagement Department.
Process new member applications and confirm license information
Execute onboarding plan to welcome and integrate new members
Lead member service contact for membership-related issues
Assist in maintenance of membership database, files and communications
Process changes and payment information to membership records
Performs monthly quality control checks to ensure data accuracy and consistency in association database
Responsible for performing data entry and data clean-up projects to routinely and systematically improve the database integrity
Generates member list to disseminate to outside vendors and others
May serve as Staff liaison to assigned committees
Provide administrative/project support for membership initiatives
Assists supervisor with daily financial batching and quarterly chapter dues reconciliation
Responsible for chapter intelligence database and report generation
Assists supervisor with coordinating online committee meetings and preparation
Assist department with coordinating annual chapter elections as needed
Communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, process orders and address customer needs.
Monitors and responds to ASAM membership general email box
Other duties as assigned
Works closely with:
Staff, Members and Committees
Education and Experience:
One to two years of experience working in a Membership and/or chapter department or in a general administrative support capacity within an association.
Experience working with professional societies and associations is preferred.
Bachelor’s degree preferred.
Skills and Abilities:
Must have advanced knowledge in Microsoft Excel including pivot tables for presentations
Comfortable working with numbers and able to reconcile transactions.
Ability to efficiently handle multiple priorities in a fast-paced environment with attention to detail.
Good interpersonal skills with ability to interact effectively, efficiently and professionally with individuals at all levels of the organization.
Excellent written, organizational, communication and customer service skills are required.
Resourcefulness and creativity valued.
Team player with positive attitude, enthusiastic energy and ability to have fun with team members.
Please submit a resume and cover letter to email@example.com explaining your interest in the position and how your skills match the position.
Recruiting Salary Range: $39,000-$42,000 (with a robust benefits package)
ASAM provides equal opportunity to all staff. No person shall be discriminated against because of race, color, religion, sex, national or ethnic origin, age, physical handicaps, marital status, sexual orientation, family responsibilities, political affiliation, or any other category that is protected by federal law or the laws of the Maryland.
ASAM is proud to be honored with the Sloan Award for Excellence in Workplace Effectiveness and Flexibility for its use of flexibility and other aspects of workplace effectiveness as a workplace strategy to increase business and employee success. ASAM was one of eight organizations and the only association to be recognized in the state of Maryland.
About American Society of Addiction Medicine
ASAM is a medical professional society representing more than 6,000 members with a staff of 40 and a $10M annual operating budget. It is an energetic, fast-paced organization with multi-faceted opportunities.