Program Analyst [Appalachian Leadership Development Institute]
Appalachian Regional Commission (ARC)
March 1, 2018
Washington, DC (Dupont Circle)
Full Time - Experienced
Education and Training, Project Management/Program Development
Position Summary This position provides project management of the Appalachian Leadership Development Institute. This position will partner with states, agencies, community groups, educational institutions, etc. to research community leadership development models and design, then launch and implement a new leadership program impacting next generation leaders, particularly those in distressed or rural communities in the Appalachian Region. This position reports to the Executive Director.
Duties and Responsibilities This role will organize, direct, and manage all aspects of creating and managing the leadership program to include:
- research best practices and approaches, and develop the program scope
- research, develop, convene and coordinate a consulting advisory team including states representatives
- determine resources necessary to produce program outcomes
- develop, release and manage RFPs to select implementing partner organizations
- work with partners to finalize program design, develop curriculum, market and launch program
- develop and maintain business relationships relevant to program delivery
- develop and act upon program metrics and outcomes to monitor and assess program effectiveness and impact; recommend program enhancements
- manage and analyze budget
The position also engages and develops strategic partnerships with a variety of organizations to ensure diverse and relevant input in the development, maintenance and on-going innovation of the program. This position will also work collaboratively with the ARC team and states to develop, analyze and monitor program review and assessment outcomes.
Research and summarize best practices associated with professional leadership development programs, especially in economically distressed and/or rural communities.
Assess regional needs and gaps for leadership development program.
Determine relevant and necessary resources for program delivery. Analyze components such as program participants, length, area of focus, contractors and/or partnerships, location, etc.
Write, release and manage RFP’s for service providers.
Develop and maintain project status and timelines, ensuring deliverables are met accurately, efficiently and on-time. Provide regular updates to agency leadership on project status.
Engage leadership development committee through meetings, calls, and other communications to ensure on-going program support, including discussion of best practices, program material and outcomes, program evaluation, etc.
Develop and maintain relationships with various stakeholders, officials of other government organizations, private industry, and/or academic institutions to develop and maintain current best practices about leadership development programs and use this knowledge to improve the relevance, efficiency and effectiveness of the program.
Manage the delivery of the entire leadership development program, including contractor relationships and outcomes, program deliverables, event logistics, etc.
Develop and maintain alumni database.
Develop and deploy an alumni association or program.
Program Evaluation & Innovation
Maintain, track and report program metrics and outcomes.
Research and implement innovative enhancements to the program.
Other work responsibilities
The supervisor may assign special tasks. Some assignments may involve providing assistance in refining work, program management and/or review processes.
Significant travel is required typically within the Appalachian Region.
Understanding of regional or statewide leadership development programs, training and development programs
Skill in assessing development programs (needs assessment); determining program and individual needs related to leadership development; experience with curriculum development
Understanding of training & development; training needs, delivery and assessment
Understanding of community and economic development
Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical information that is appropriate for the intended audience; produces written material that is timely, accurate, succinct and relevant to recipient's needs.
Communicating - selects appropriate and effective way to communicate to audiences in diverse situations; listens actively and asks questions to understand other perspectives or confirm understanding; awareness of and responsive to verbal and non-verbal communication styles; provides status updates which reduce or eliminate the need for follow up from requestor
Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
Critical Analysis - ability to identify, research, analyze, design, manage and communicate data and outcomes sufficiently to various audiences to accomplish work outcomes; develops, recommends, and/or implements innovative and effective approaches to solve problems.
Collaboration - ability to interact and work effectively with others to accomplish goals despite differences, changes, roles or resources; treats others with respect, dignity, and professional courtesy; values the contributions of others through listening, sharing relevant information and considering new ideas; affirmatively shares lessons learned and relevant information.
Experience with meeting and event planning, coordination and delivery; develop agendas and write/share meeting minutes
Ability to effectively work under pressure
Ability to use effective organizational skills to manage multiple tasks, priorities and deliverables.
Ability to efficiently and effectively plan work to accommodate shifts in priorities
Self-directed and self-motivated
Ability to think creativity and develop innovative approaches to programs and problems
Experience developing and managing Requests for Proposals (RFPs) and Contract/agreement monitoring and administration
Skill in consulting on contractual approaches
Prior to hire, the selectee must successfully complete a federal background investigation
Ability to travel
Additional Salary Information: ARC generally follows the General Schedule Salary Table of the Federal government. ARC’s grade NF-11/12 is equivalent to the federal grade GS-11/12. This is not a federal position; however, if a federal employee is selected for this position and transfers without a break in service of more than three calendar days, he or she is entitled to continue his or her retirement and life/health insurance benefits. A non-federal selectee will be offered a benefits package (including health, retirement, paid time off, commuting subsidy, etc.).
Internal Number: 2018-01
About Appalachian Regional Commission (ARC)
The Appalachian Regional Commission (ARC) is a regional economic development agency that represents a partnership of federal, state, and local government. Established by an act of Congress in 1965, ARC is composed of the governors of the 13 Appalachian states and a federal co-chair, who is appointed by the president. Local participation is provided through multi-county local development districts.
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