SUMMARY:Responsible for the organizational and administrative support of the constituency programs.
Duties and Responsibilities:
Provides administrative and organizational support to the following committees and constituency programs – Women’s Committee, Trainee & Early Career Committee, Diversity Committee, Women’s Leadership Council, Future Leaders Program, Women’s Leadership Conference, Young Delegates Program, Regional Practice Skills workshops and Diversity Programs.
Coordinates and helps set up the Fall Joint Committee meetings, constituency program committee meetings and events at the annual conference (DDW), Women’s Leadership Conference, Regional Practice Skills workshops and Future Leader Meeting logistics.
Processes and tracks registration for constituency related events in AMS.
Posts and monitors constituency related communications within the AGA online community.
Prepares meeting minutes and drafts constituency correspondence related to committees and programs.
Contacts or responds to members by email and phone with a focus on certain constituency groups (early career professionals, women physicians, emerging leaders and members from diverse populations) and other external contacts at all levels inside or outside the association in a highly collaborative and professional manner.
Serves as backup for customer service support in member relations.
Responsible for processing invoices, expense reports, and operating within established budgetary parameters.
Reports to the Senior Manager, Constituency Programs.
Adheres to database standards to ensure the database integrity.
Helps with mail processing when needed.
Provides switchboard relief as needed.
All employees of AGA, must practice honesty and integrity in fulfilling their responsibilities and comply with all applicable laws and regulations. All employees bear a responsibility to comply with the Code of Ethics and to report violations or suspected violations in accordance with the Whistleblower Policy. It is important to know that any employee who in good faith reports a violation of the Code of Ethics or financial standards will be assured that there will be no harassment, retaliation, or adverse employment consequences.
High school diploma required, college degree preferred. Previous experience supporting member committees and supporting member programs.
Excellent editing and proofreading skills; detail-oriented.
Possess strong time management, verbal and written skills, be confident interacting with senior-level executives, and be efficient and effective in an environment with numerous tight deadlines on a variety of projects. Additional requirements include the ability to work autonomously; outstanding organizational, communication and collaborative skills; writing and/or editing experience; rigorous attention to detail; and a proven sense of initiative and ownership.
Highly proficient computer skills – must include use of Microsoft Word (mail merge, advanced document formatting, etc.), Excel (formulas, pivot tables, etc.), and PowerPoint.
Familiarity with SharePoint, online survey tools (ie. SurveyMonkey and Wufoo), online community and meeting apps is preferred.
Experience with AMS (Association Management software), netForum preferred.
Ability to work with minimal direction.
Job Performance / Job Knowledge
Planning and Organizing
Problem Solving and Decision Making
About American Gastroenterological Association
The American Gastroenterological Association (AGA) is a society of physicians, surgeons, scientists and other individuals within the healthcare community who have a demonstrated and continued interest in the functions and disorders of the digestive system. Founded in 1897, the AGA is the oldest non-profit specialty medical society in the country. With more than 13,000 domestic and international members, the AGA is the largest GI society in the United States and among the largest GI societies in the world. AGA membership encompasses a rich and diverse constituency representing every facet of gastroenterology practice, research and education.