Serving as an integral member of the client organization's senior management team, the Director of Operations will be responsible for the development of the organization’s financial management strategy, contribute to the development of the organization’s annual strategic plan and have strategic and operational oversight of all programs through management of a team of various program leads. In addition to the strategic components, the role will be charged with developing and implementing financial and operational policies and procedures as needed, collaborate with and provide support to the client Board of Directors and provide leadership and support to the broader team. This position is an outstanding opportunity for someone with operational experience and a proven track record of creative problem-solving and change management interested in joining a high-growth, mission-driven organization.
Contribute to the development and execution of organization's strategic goals and objectives, as well as the overall management of the organization
Coach program leads as they implement strategic plans
Serve as the management liaison to the Board operational committees
Develop and manage system for tracking and reporting on progress of strategic priorities
Maintain continuous lines of communication, keeping the organization's CEO informed of all critical issues
Team and Operational Leadership
Actively be involved in all programs and services, developing a broad and deep knowledge of all programs, particularly events
Oversee, direct, and organize the work of all program team members
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
Establish and monitor team performance goals, accountabilities and objectives
Maintain open and clear lines of communications with team and external stakeholders
Monitor and adjust (as necessary) resource allocation to support organization's various programs
Serve as a primary liaison to key organizational stakeholders
Monitor and/or create and implement (as necessary) an appropriate system of policies, internal controls, accounting standards, and procedures.
Oversee the annual budget process and quarterly forecasting processes
Ensure that organization is adhering to the strategic plan, delivering status reports to the board.
Provide analytical support to organization's internal management team to keep full team on track and aware of organizational progress
Bachelors degree required; and association management experience preferred
Minimum 10 years of experience, ideally with significant time in senior role, with financial management experience, program budgeting and fiscal management, events management experience and team oversight
Proven track record of success facilitating progressive organizational change and development within a growing organization, with ability to point to specific examples of having led organizational transformation projects and program development.
Excellent judgment and creative problem solving skills including negotiation and conflict resolution skills
Unwavering commitment to quality programs and data-driven program evaluation
Excellence in organizational management with the ability to coach a large staff and develop high-performing teams
Entrepreneurial team player who can multitask
Track record of effectively leading an organization with a complex array of programs and ability to leverage strengths across program areas
Excellent project management skills.
Superior people management skills; ability to influence and engage direct and indirect reports and peers
Self reliant, good problem solver, results oriented
Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
Exceptional written, oral, interpersonal, and presentation skills and the
Ability to effectively interface with senior management, organization's board of directors, and staff
Ability to operate as an effective tactical as well as strategic thinker
Additional Salary Information: We offer a comprehensive compensation package including competitive salary, benefits, 401(k) match and unlimited PTO.
Local candidate preferred, but relocation may be considered for the right candidate.
The Innovatis Group is committed to creating and sustaining dynamic communities and professional associations that make individuals and industries thrive. We are a full-service association management and customer engagement agency focused on offering unique, customized solutions that ensure our client organizations achieve their missions.
Through our team of internal, experienced professionals ...and our trusted external networks, we offer a range of strategic, management and support services that help organizations succeed at any point in their life cycle.
We serve industry leading corporations, start-up associations and mature organizations interested in the launch and ongoing growth of customer communities or associations.
We are looking for people that don’t just know how to get the job done, but also understand the big picture and can help drive strategies that ensure client success as well as organizational growth.
We’re work in a fast-paced environment with some of the world’s most exciting companies—all leaders in their industries.
We don’t just want our team members to “do”, we want them to “lead”. For our part, we will give individuals the tools and teams to succeed…and we’ll make sure they have fun doing it.