Communications/Editorial, Meetings/Expositions/Events, Project Management/Program Development
4 Year Degree
Summary of Responsibilities
Thompson Management Associates, LLC (TMA) is a full-service, association management firm providing programs, services and support for its client associations and their members. The Associate Account Executive/Programs Manager will oversee programs for TMA’s current clients, as well as manage new initiatives and offer strategic client support.
As the Associate Account Executive/Programs Manager, this position will develop and nurture program strategies and deliverables for TMA clients, in coordination with each client’s Account Executive. Additionally, the goal of this position is to grow the right candidate to serve as the Account Executive for one, or more, client associations, responsible for providing support to client boards, directing staff resources, developing and managing budgets and financials, and coordinating professional relations.
Serve as the program lead for TMA’s client base, developing, managing and marketing specific programs as outlined with each Account Executive. Efforts to include, but not limited to, mentoring campaigns, industry trends and data reports, certification programs, and educational initiatives.
Assist Account Executives with recruitment and retention campaigns for events and membership campaigns.
Serve as staff liaison with TMA’s client board of directors, committees, and task groups. Take minutes and provide updates on relevant programs and services.
Produce and distribute e-marketing efforts for member programs and track results.
Attend client industry conferences and annual meetings and offer onsite support as needed.
Write and edit content for newsletters and other client communications, including producing board meeting communications, event collateral, and other support materials.
Manage surveys and other membership evaluation tools, including creation, dissemination and analyzing results.
Other duties as needed, as the company continues to grow.
A Bachelor’s degree is required with a minimum of five (5) years’ experience in the fields of nonprofit management, associations, marketing, communications, event planning and/or other relevant experience. This position requires the ability to operate independently in an often demanding atmosphere, while fulfilling responsibilities in an accurate and timely manner, with a supportive and professional attitude. The successful candidate must possess the ability to move between tasks and clients easily and attention to detail is the most important trait for success with this position. Other requirements include experience with business operations and computer systems (including databases, spreadsheets, word processing, social media, budget & financial management); strong writing and verbal skills; ability to provide excellent customer service (by phone, online and in person); and, strong organizational abilities. Experience working with associations, association management companies, and/or board of directors is a plus. Travel is required with this position.
To apply, please submit a cover letter and resume with salary requirements to TMA’s Chief Operations Officer Molly Alton Mullins at firstname.lastname@example.org. No phone calls please. TMA is an equal opportunity employer.
Thompson Management Associates is a full-service, professional association management firm providing all of the programs, services and support necessary to ensure the growth and development of its association clients and its members.